Privacy Policy: Colquechaca Mining Ltda.

Colquechaca, a mineral trading company based in Bolivia, is committed to protecting the privacy and personal data of its clients and users. We have adopted this Privacy Policy, which determines how we process the information collected by Colquechaca and provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the Colquechaca website.

We care for your personal data and are committed to ensuring its confidentiality and security.

Information We Collect

When you visit Colquechaca, we collect data necessary for mineralogical commercial management and access to our digital tools:

  • Identification: Full name, Tax ID (NIT/CI), and contact details.

  • Communication: Mobile phone number (used for the OTP authentication system via WhatsApp and commercial contact).

  • Operational Data: Information regarding mineral lots, laboratory reports, and commercial transactions linked to your client account.

Purpose of Data Processing

Our top priority is the security of customer data and, as such, we may process only the minimum user data, only to the extent absolutely necessary to maintain the website. The data provided will be used for:

  • Commercial Management: Maintaining direct contact with the client for the purchase and sale of minerals.

  • Mobile App Access: Enabling secure login to our application through automated verification codes.

  • Operational Transparency: Facilitating the private and secure consultation of laboratory reports, lot status, and settlements.

Use of Third-Party Services (WhatsApp)

To guarantee secure access to the mobile application, we use the official WhatsApp API (Meta). In this process:

  • The phone number is used strictly to send the security code requested by the user.

  • We do not share sensitive information regarding your transactions or lots with Meta; only the identifier necessary for message delivery is provided.

Security and Storage

We implement industrial security protocols to protect the technical and commercial information of the processed minerals. Data is hosted on secure servers with restricted access, ensuring that only authorized personnel and the account holder can view the reports.

Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Rights of Access and Deletion

You are the owner of your information. At any time, you may:

  • Request a report of the data stored in your account.

  • Request the correction of commercial data.

  • Deletion: Request the closure of your account and the removal of your personal data from our active systems by contacting our data protection delegate.

Contact Information

If you wish to contact us to understand more about this Policy or wish to communicate with us regarding any matter related to individual rights and your Personal Information, you may send an email to: info@colquechaca.com.

Location: Oruro, Bolivia.